Royal Mail To Change Its Business Plan And Strategies Business Essay

Royal Mail To Change Its Business Plan And Strategies Business Essay Royal Mail HRM Strategies an Overview (2005-2010) Abstract: The rapid growth in the Digital Communication applications such as internet, fax, email, online shopping, and the Postal Service Act (2000), liberalization of market, drives Royal Mail to change its business plan and strategies to survive in the current dynamic completive postal market and in a broader way its future business is uncertain. This essay aims to depict the Royal Mail Human Resource Management (HRM) policies and strategies, and mainly focused for the period of 2005-2010. It also covers how Royal Mail is dealing with competition from the new entrants, and how it handled the recent credit crunch and its impact on the Royal Mail business. Introduction: In recent times, this group has been confronting with various problems. The group reported loses for several quarters. So, the government had asked the postal regulatory body Postal Service Commission (Postcomm1) to liberalize the postal market. Initially, in 2003 license were allotted to private company to handle the bulk mail. In 2006, the markets were fully liberalized and the group loses its monopoly2 status. All the licensed operators were able to deliver mails to both the residential and business customers. Postal Service in the UK: 1 An Independent regulatory body set p up in the year 2000, to regulate the postal service in UK 2 A dominant player in the postal service market with full control over the market. 3 http://www.royalmail.com. In spite of the advancement in the communication methods like internet, email and other electronic messaging options, people are trusting on postal service for sending parcel and letters and particularly in elderly, disabled, and the low income groups, and the small business sectors. Every week the group serves 20 million customers3 through its network of around 12000 post office branches and deliver some 400 million parcels a year through general logistics systems and parcel force . The universal service and the uniform pricing are the two important attributes of the Royal Mail postal service. Based on these attributes only the Universal Service4 Obligation (USO) was formed. As per the USO, the cost of delivering the letter is same irrespective of the location. To regulate the postal service in the UK, the Postal Service Act was put in place with the Postcomm. The main task of the Postcomm includes, 4Delivery every working day to every premises regardless of price and location , some exceptional conditions permitted by UK and Europe Union law. 5 Handling with customers complaints in the postal services and monitoring the standards and quality of the services provided by the Royal Mail. . Grant license to other companies. . Provisioning the uniform pricing and universal service. . Controlling Royal Mail pricing strategy and its quality of services. . Advising the government on the development in the post services. To watch dog the Royal Mail quality services, an independent organization Post Watch 5 was formed to monitor and control the quality standards. Royal Mail Group History: Royal Mail was established by Henry VIII, in 1516 under a Master of Post . Royal Mail was available to public in1635, with postage being paid by the recipient. In 1660, Charles II officially established the General Post Office (GPO). Telegraph services was introduced in 1840 by Royal Mail, and in 1912 the group started the telephone service. Post code was introduced in 1959. In 1969, the GPO became a public corporation from its existing government department. The post office made acquisition and partnership with German parcel, Katipos and TNT post group to enter into international market. In 2000, the company reported losses and it continued for several quarters. In 2001, the post office was renamed Consignia. In 2002, Consignia was renamed as Royal Mail group plc. The Royal Mail Group lost its monopoly status when the 2006 liberalization was introduced. In 2007, government proposed to privatize the group but the election, change in the government and the recent financial turmoil is the key factors for the postponement of the proposal without any further date. Literature Review: Over the years, it is apparent that organizations are considering Human Resource Management policies as the key factor to succeed in the business. HR department is acting as a strategic business partner within the organization to make the effective strategic business and human resource policies to achieve the organization goals and objectives, rather than managing the employees and payroll, as was conventionally the case. Senior HR practitioners and experts are more in demand in the today s corporate world. Through the years, there is lot of organizational level studies and research across the business sectors manifested measurable relationship between the effective HR practices (recruitment and selection, performance appraisal, rewards and recognitions, training and development) and business performance. According to Mark Huselid (Huselid, 1995) seminal study related the adoption of HR practices across 968 US companies with their financial performance (controlling for performance in previous years) . HRM authors such as Becker and Huselid (Becker and Huselid, 2006) emphasize the need for HR strategy to be clearly linked to the business strategy and for the constituent HR Practices to operate in a joined-up way, this being seen as key in order for the strategy to be focused on what matters, avoid duplication and optimize outcomes . Therefore HR function has vital role in understanding the stakeholder s business goals, transforming those into commercial business perspective and identifying the challenges and opportunities from the employee s perspective and address them in their final approach. Combs, et al. (2006) aggregated 92 large scale studies conducted at the organizational level to produce a robust analysis across a large sample. This research revealed that on an average, having a progressive HR system (e.g. objective selection, training, appraisals, employee surveys, etc.) related to an average of 4% higher revenue per employee where five or six major HR practices were in place within an organization . Business Model: Royal Mail Group operates through its subsidiaries Royal Mail, Post Office Limited, General Logistics Systems (GLS) and Parcel force worldwide. Royal Mail is responsible for collecting and delivering the mail in the UK and handles around 71 millions of letters and packages to 28 million addresses in every working day, in line with its unique Universal Service Obligation (USO). Producing and Designing the stamps and, philatelic products are also taken care by Royal Mail. The Post Limited: It has national net work across the UK. Larger post offices in urban area were directly managed by the Post office limited and other branches are managed by franchise partners. General Logistic Systems: Royal Mail acquired the General Logistic Systems in 1999 to enter into the European parcel market. GLS was market leader in the integration parcel distribution and express customer service in the European market. Parcelforce Worldwide: Parcelforce Worldwide is responsible for collecting and delivering the parcel and express packages throughout the world and in the UK for both the individual and business customers. Royal Mail Competition and Challenges: Royal mail is facing tough competition in postal market after the full liberalization act, and in particularly express package business. Its main competitors6 in the package delivery market are world net, Deutsche Post, TNT, UPS, and other airline which provide express package services. Most of its key competitors such as UPS, Deutsche Post, and TNT have large scale of operations, which could put Royal Mail at a competitive disadvantage . 6 http://www.datamonitor.com Though the letter market is declining due to the digital communication advancements, Royal Mail s profitability and efficiency is vital for the future of the UK postal sector and it also plays a major role in the UK economy and providing and safeguarding millions of jobs in the recent financial down turn, where as all other public and private sector firms are reducing its work force in large numbers.. But Royal Mail faces a lot of challenges. The group has been reporting looses for several quarters, and its pension deficit is widening; Modernization process is being very slow and also the tough competition from the new entrants in the domestic and European markets are constantly increasing. The culture change is one of the biggest challenges Royal Mail has been facing from quite some time. It required consistent high quality delivery from everyone in the company, value for money. According to, Adam Crozier7, Royal Mail must have the freedom and flexibility to set the right prices, based on real costs. If that happens, I think the new competitive environment will succeed. Competitors are already targeting profitable business mail. We need to compete with them on price as well as service if we are to keep the universal service8 in business . Improving the Customer Service: One of the main objectives for the Royal Mail was to reach everyone, everywhere, more than any other business in the UK through its mail, post office, and parcel and package business services . There were many complaints from customers about loss of letters but after working with Post Watch, the quality and service standards were improved when compared to the previous years. Price is the predominate factor in the competition. New entrants are providing higher value services with the modern technologies. Royal Mail has to offer high standard services to the customers. IT Initiatives: 7 The CEO Of Royal mail (2003-2010(June) ) 8 http://news.bbc.co.uk/1/hi/business/4274335. To modernize its services and operations, Royal Mail streamlined its IT departments in collaboration with BT and Xansa. Royal Mail web based customers are growing vastly, so to improve the communication with online users. Royal Mail has also implemented the SAP 9Software to main its sales order and other process. As part its IT initiatives the group introduced the recruitment and employment process through online. Financial Crisis Impact on Royal Mail: 9 SAP Systems, Application and Products in data processing. ERP (Enterprise Resource Planning) software to automate the customer and payment details . 10 Royal Mail Holdings plc Annual Report and Financial Statements for the period 0f 2009-2010 Royal mail made good progress in (2008-2010), when compare on the previous year records. Due to the subprime mortgage crisis, all the major economies are suffering from the so- called credit crunch. Royal mail made profit, despite when the world economy in downturn and the mail market is declining in UK and in all part of the globe. Due to the weak global market conditions, the group revenue dipped to 9,349 million 10in first time in a decade, but all it is four business groups (mail, post office, GLS, parcel force worldwide) made in profits through their pricing strategy and good customer service. Royal Mail implemented modernization and efficiency measures to automate the mail processing and the agreement the made with Communication Workers Union (CWU) also made positive impact among its employees. Business unit performance External Revenue Operating profit/Loss* M M 2010 2009 2008 2010 2009 2008 Royal Mail Letters GLS Parcelforce Worldwide Post Office Limited Other businesses Group 6,564 6,707 6,830 121 58 (3) 1,487 1,495 1,232 112 124 114 399 399 379 17 12 8 838 908 911 72 41 (34) 61 51 36 82 86 77 9,349 9,560 9,179 404 321 162 Source: Royal mail financial repots Royal Mail HR Approach and Strategies: To modernize the organization and create world class HR function, McCarthy 11 was appointed as the director in 2003. According to him, there was lack in coherent HR strategy which was characterized by disparate spread of HR professional across the group . The group spent most of its cost on employment. Royal Mail reduced its HR employee strength from 3700 to 2400 and saved 57 million in two years span. There were only few HR specialists and experts in the entire organization. The HR functions were separated and payroll was the only centralization team. Profitability, Modernization, Efficiency and Employee Relationship are the key words for success of any public limited company. Developing the good HR frame work and strategy are vital for the public limited organization like Royal Mail to sustain in the today s globalized competitive postal market. Due to the advancement in the technologies, communication industry changed quickly. Internet, fax and other electronic options are dominating the traditional letters. Managing the huge work force and trade union royal are the challenging task for Royal Mail, in particular to the HR Managers. With strong HR strategic plans and polices, Royal Mail can handle their workforce effectively. Royal Mail HR Metrics: 11Royal Mail HR director(2005), http://www.personneltoday.com/articles/2005/01/25 . People Strategies . Organizational Development . Shared Services The main goal of the HR team is to build strong HR strategies and polices to manage and retain the human resources. It includes Recruitment and Selection, Learning, Career development, Rewards and Recognition. Organizational Development and effectiveness are the main objectives to provide the zero tolerance work place and working closely with the business partners and HR directors. The training team conducts the leadership, personal and career development programs to improve the leadership qualities and other work related trainings. Royal Mail s people strategy key areas: . Creating meaningful, challenging jobs with flexible working structure; . Treating customers with value and respect; . Building the organization to improve and respond according to the changes in the market and environment; . Recruiting and developing the core potentialities to prosper in the open competitive market; . Recruiting and developing the leadership capabilities to deliver the goals and to retain the talent to contend successfully. Royal Mail HR Practices: Recruitment and Selection: Royal mail follows equal opportunity as an employer. Employment practices are based on regardless of age, sex, disability, race, color, religion, and sexual orientation. Royal Mail employs diverse mix of people who reflect the communities where we live and work. At Royal mail, selection and recruitment goes on for both the experienced professionals and fresh graduates. Different type of jobs are available; permanent, part-time, apprenticeship, and seasonal (Christmas) jobs. Training and Development: Royal Mail believes in training and development. So, the training team organizes various training programs for their employees which includes from starting induction training to the customized individual training suits12 through the on job training, mentoring, e- learning, and coaching. Major training programs provided by Royal Mail are 12 http://www.royalmail.com/portal/rm/content1?catId=24400706mediaId=24400710 . Information Technology . Health Safety . Communication Skills . Performance Management . Project Management . Leadership Skills The group also has self learning centers where employees can utilize different packages according to their needs, and Royal Mail is having partnership and link with different local institutes to improve the skills of their employees; with various external trainings. Compensation and Benefits: Royal Mail offers compensation package based on the employees skills and experience. To attract the skilled employees, Royal Mail offers good compensation package based on the type of the employment status like full time or part time, and Permanent or contract. Royal Mail offers the following benefits to all the employees based on their employment type.13 13 http://www.royalmail.com/portal/rm/content1?catId=24500655mediaId=16000174 14 http://www.ocp.co.uk/_Attachments/Re http://www.ocp.co.uk/_Attachments/Resources . Health and Welfare . Holiday Entitlement . Basic pay/allowance . Pension . Time Out . Benefits /discounts/ ongoing discounts . Support for Disabled Applicants Performance Management: Performance Management is an effective method to analyze the employees potential and capabilities, if it is properly implemented. Measuring the performance of the employee is an indicator of the success of the organization. Royal mail introduces new performance management practices14. The objectives of the programs were to: 1.introduce a set of common validated numerical indicators which had been standardized for similar units/businesses. 2. Apply the Pareto principle and exception reporting. 3. Create a focus on looking forward, forecasting improvements (rather than a backward-looking blame culture) . Work life Balance (Flexible working): Royal Mail is offering the flexible working option. This includes where employees are allowed to work from home for their personal commitments, leaving early for the child care and compensating the time as per the business needs. It generally gives moral support to the employees and the best way to recruit and retain the talent resources which in turn improve the productivity. Corporate Social Responsibility: Royal Mail strongly believes in serving to society. Royal Mail and its employees play important role in serving to the community. Royal Mail s ambition is to become the leading organization in corporate responsibility is a priority of our Chief Executive and every one of our Managing Directors . Employees also fund to the good cause via their payroll regularly. Royal Mail also takes part in controlling the climate change using renewable source electricity to make the environment green. It raised 1.8 million15 via charitable donations in 2009. As a leader in corporate social responsibility initiatives, the group won the following awards in the last two years. BITC Example of Excellence (Healthy Workplace Award) 2009 Shortlisted for Personnel Today Awards2009 Award for Health at Work Royal Society for the Prevention of Accidents Awards 2009 Gold Award, Safety Institute of Fundraising Awards 2008 Winner, Best Use of Payroll Giving Award Winner Quality in Print Media Environmental Award, Quality in Print Awards 2008 . Findings and Suggestions: 15 ww.royalmailgroup.com/portal/rmg/content1 . Prioritizing the HR strategy according to the key business goals and objectives. . Identifying the challenges and opportunities to moving ahead. . Develop and define the HR strategy backed by strong analysis with good HR metrics. . Reviewing the defined strategies and approaches with stake holders and business partners. . Finalize the HR polices and strategies. . Building the right-sized productive work force to achieve the business goals. . Automate and standardize the mail process with modern technologies and equipments to compete in the business market with skilled and efficiency workforce where the market and environment is changing rapidly. . Analyzing the data with help of employee and customer satisfaction survey, opinion pool and feedback data. Understanding the external market environment and competitor strategies is important while framing the HR policy. HR metrics will vary with each organization depending upon their vision and mission statements. Metrics should be cover the organization goals, rather than following the best industry practice. Stakeholders and business partners should be engaged while framing the strategy, to make the strategy effective. Conclusion: Due to the advancement in digital technologies and internet, the postal industry and market is changing quickly. Mailing market is declining and online shopping and other commercial activities through internet are growing speedily. So, Royal Mail has to modernize and restructure their business strategies to survive in the liberalized competitive market place. As many studies, research, and survives demonstrated the strong relationship between the good HR strategic policy and the business performance. So, Royal Mail has to develop the strong HR policies and strategies to streamline the HR practice to achieve the organizational objectives and goals. Implementing the effective HR strategies in public organization like Royal Mail is very challenging task for HR mangers and, where trade union and pension problems are widening year by year. The strong determination from the HR mangers, top management, regulatory bodies, and the government can help the Royal Mail to implement the HR and business strategies to shape the UK postal industry and economy and in particularly in the current economic crisis condition where unemployment is already in peak.

“The Lottery” by Shirley Jackson and “The Most Dangerous Game” by Richard Connell

In both â€Å"The Lottery† by Shirley Jackson and â€Å"The Most Dangerous Game† by Richard Connell, the authors write to emphasize the sanctity of life through the conflicts endured by their main characters both implicitly and explicitly. Both stories deal with the topic of the taking of human life.â€Å"The Lottery† implicitly delves into the thought processes and ritual of a society where the taking of a life is ceremonial. However, the reader is left to wonder the purpose of this seemingly ageless tradition. â€Å"The Most Dangerous Game† on the other hand, is much more sinister in nature.Human life is also taken in a systematic way, with rules that must be followed, but also a chance that the target may earn his freedom. In this explicit way, the reader fully comprehends the evil surrounding the Game and is confounded by killing as a means of entertainment.What first struck me as I read both stories was the similarity in the development of the charact ers. Both stories had an executioner and a victim that were seemingly interchangeable. In â€Å"The Lottery,† Mr. Summers was the presider of the ceremony and he fulfilled his duties with an aloofness that gave the reader a false sense of security throughout the story.The crowd encircled him. He knew one would die; in fact he himself was not exempt. Yet, he wistfully remembered a time when the Lottery had more pomp and pageantry. General Zaroff in, â€Å"The Most Dangerous Game† also felt a longing for a time when the Game was more exciting.He had a crowd of contestants in his training area that he scorned for lack of skill and wisdom. Mr. Summers and the crowd felt the same way about Mrs. Hutchinson, who was so lackadaisical about the Lottery that she was late.In a matter of life and death for her family her excuse for being tardy was a sink full of dirty dishes. In â€Å"The Most Dangerous Game† Rainsford is also quite flippant about his situation and about ta king lives as he brags to his associate about his hunting exploits.Rainsford dismisses the fear he is surrounded with upon the mention of dangerous waters. In this way, both authors exhibit their theme of the importance of the sanctity of life in the reactions of both victims, Mrs. Hutchinson and Rainsford when they realize that their lives are the ones in peril unexpectedly.When Rainsford finds himself washed up on what the other sailors called â€Å"ship trap island† the reader hears gun shots and the author creates a further sense of foreboding as he introduces Rainsford to General Zaroff. No detail is left unnoticed by the reader as the butler Ivan opens the door and Rainsford is met at gunpoint.At first Rainsford is impressed and flattered by the General who recognizes the expert hunter. Soon, however, the finery of Zaroff’s compound is negated by the savagery of the Game he describes and nonchalantly intends for Rainsford to approve of and participate.Conversely, the warm springtime setting of â€Å"The Lottery† is misleading. In modern society a lottery is a much sought after prize. People choose to play and pray to be selected for vast sums of money.However, in this story there is an undercurrent of caution and masked fear in the crowd as they take their turn to draw slips of paper. â€Å"The Most Dangerous Game† is much more of a thrill ride for the reader as we hide with Rainsford in the tree as he is purposefully hunted in the Game.We cheer for him as he eludes General Zaroff and changes his mind about hunting as a sport. Ironically, Rainsford can now empathize with his quarry after becoming the hunted himself. The same cannot be said of â€Å"The Lottery. †Mrs. Hutchinson’s change in demeanor is heart breaking. With her outbursts and contention that the Lottery had been run unfairly, the reader realizes that her life is soon coming to an end. The irony of her situation is that she claims to have forgotten a ll about the Lottery earlier that morning.Now  she fights to challenge its outcome and the reader is left to wonder why people of this town die at the hands of the Lottery in the first place. Though their style of writing is completely different, in both â€Å"The Lottery† by Shirley Jackson and â€Å"The Most Dangerous Game† by Richard Connell, the authors engage their readers into battling along with their main characters for their very lives. We challenge the seemingly pointless rituals of the Game and Lottery. Inevitably we agree with the authors that lives are not to be toyed with by an unfeeling society.

Details of Online Presentations

Details of Online Presentations Online Presentations Secrets The next degree of hierarchical significance is put on the content title followed by the author and author info. All their writers are wholly vetted to make certain they know the topics they'll be writing about, which means you're sure to find great content to grow your visually stunning presentation. When you've picked a template, you are going to be provided a selection of page templates so that you may make a smart, cohesive presentation. Now that you're prepared to get started preparing your presentations, you must settle on which tool you will utilize. Zoho Meeting has also been integrated, helping you to share your entire desktop. The PowerPoint files also can readily be converted to XPS or PDF files, making them sharable across a wide selection of platforms. Now, PowerPoint has a lot more competition. Presentations can't be printed out 2. Furthermore, the website's navigation has remained the exact same, only undergoing minor taxonomy adjustments with time. For instance, if you have a great deal of tasks on the undertaking, you require the application to demonstrably demonstrate the status of every one of the vital tasks, whether there is not any scenario as soon as the operation of the vital task can be blocked because of different subtasks. One of the chief benefits of using online software is that you have more freedom to create your piece look and feel just how you would like. If your organization already has a system, you should learn to work within the reach of service you've got. Make sure everybody is clear on w hat they have to take away from the presentation. Unlike traditional meetings, it's possible to easily record the on-line presentation and get back to it at a subsequent time. Lots of people recommend that you should rehearse before live on-line presentations, but rehearsing doesn't assist you in all elements of a presentation. If you're doing a solo presentation, examine the camera like it is a close friend and maintain the look of eye contact. You're able to download your completed presentations to demonstrate any time you would like even without an online connection. Students lead busy lives and frequently forget about an approaching deadline. Ideas, Formulas and Shortcuts for Online Presentations There's, obviously, a limit on the variety of pages even our finest writers can produce with a pressing deadline, but usually, we figure out how to satisfy all the clients seeking urgent assistance. Yes, there are people and companies that are running a business for a bigger period of time than you, but bear in mind they also started from nothing, so you merely will need to get focused on your work and the standard of it. Practice before you deliver your talk to be sure the order is logical and you could deliver it with good articulation and at a pace everyone is able to understand. So rather than connecting with each and every individual individually, you opt to set up an on-line presentation so everybody can hear exactl y the same details at exactly the same time in a collaborative way. One is you may take audience questions in actual moment. If you become lost and begin repeating something you already said, your audience is going to be disengaged. Don't underestimate the ability of advertising, especially if you're at the beginning. Elect for many methods to advertise your company, nowadays there's the availability of many ways using which you'll be able to highlight your organization before your targeted audience. Finding the Best Online Presentations Businesses have to define their audience to whom they would like to sell their merchandise or solutions. Once they introduce a new product or service in the marketplace they need a strong marketing strategy that helps them to sell the same easily and quickly. Hence they must start the process of identifying the targeted customers and must focus on listing all the benefits that they will enjoy while they choose your product or service. They clearly know that without sales their business cannot sustain in the m arket, it is the future for their business. If you show to what degree your product is worth, the way that it benefits the customer or the way in which your services have a fair price but they're really good, then you don't need to be worried about the competition. Our customer support will gladly tell you whether there are any special offers at the present time, along with make sure you are getting the very best service our business can deliver. The service is completely free and offers 1 GB of on-line storage. You are able to use social media marketing and content marketing to boost your small business sale because most of your targeted customers might be using one or the other social networking platforms. Obviously, Slides is completely free, and that needs to be a bonus in anybody's book. One of the most significant strengths of Google Slides is that you're able to begin using it immediately. If you've used any presentation apps before, you will discover that Google Slides is simple to learn. Using video streaming can offer a feeling of professionalism that could be lacking in other on-line presentations. If it comes to live video, whether it is a video call, web conference or live stream, audio is among the most important elements. If you want to use video, just be certain it's short and to the point. Freelance video, audio and content professionals can assist you in the evolution and execution of excellent video streaming for your site.

5 Interactive Social Studies Websites for Every Classroom

The Kite Runner By Khaled Hosseini - 872 Words

All human relationships are complicated, there are many instances in the Kite Runner, by Khaled Hosseini, which portrays the complexity of human character. Throughout the book, the Amir is burden with his own guilt from his childhood summer of nineteen seventy-five . As the book progresses the reader is forced to grapple with the meaning if redemption and the true meaning of family. Many readers have often debated whether Amir has actually attained redemption for his actions; however through the latter half of the novel the reader comes to understand that Amir does in fact redeem himself. Guilt can become a driving force in a person’s actions. From him running as a coward from Assef assaulting Hassan, to his terrible treatment of Hassan afterwards. In Amir’s life guilt has become a constant in association of his treatment towards Hassan. Amir had avoid the Hassan, who would have done anything for him. His experience of guilt accompanies Amir, throughout his transit ion to American life and into adulthood. This is the reason why Amir falters whenever he is reminded of Hassan. As Amir wife and him discover their inability to have biological children, Amir blames his actions towards Hassan as the reason why he is unworthy to be a father. Several times throughout his life Amir is haunted by Hassans words of â€Å"For you a thousand times over!†(67). Those words reminded with Amir into adulthood, as he knew his own poor character. Guilt has accompanied Amir for theShow MoreRelatedThe Kite Runner, by Khaled Hosseini883 Words   |  4 Pagesregret from past encounters and usually feel guilty and bitter about the situation. The Kite Runner, by Khaled Hosseini, revolves around the theme of redemption. Redemption can be used as a cure for guilt. Throughout the novel, the author shows that redemption requires some sort of sacrifice and the only way that is possible is if you can forgive yourself from the mistakes you have made in the past. K haled Hosseini effectively portrays redemption through motifs such as rape, irony and flashbacks, symbolismRead MoreThe Kite Runner By Khaled Hosseini1651 Words   |  7 Pages  Ã‚  Ã‚   The novel â€Å"The Kite Runner† by Khaled Hosseini describes the life of a boy, Amir. Amir’s best friend and brother (although that part isn’t known until towards the end), Hassan, plays a major role in Amir’s life and how he grows up. Hosseini portrays many sacrifices that are made by Hassan and Amir. Additionally, Amir seeks redemption throughout much of the novel. By using first person point of view, readers are able to connect with Amir and understand his pain and yearning for a way to be redeemedRead MoreThe Kite Runner By Khaled Hosseini1655 Words   |  7 PagesSarah Singer Major Works Data Form Title: The Kite Runner Author: Khaled Hosseini Date of Publication: 2003 Genre: Historical Fiction Historical information about the period of publication: Since the September 11th attacks in 2001, the United States has been at war with Afghanistan. Their goals were to remove the Taliban, track down those in charge of the attacks, and destroy Al-Qaeda. Biographical information about the author: Khaled Hosseini was born in Kabul, Afghanistan, in 1965. HIs motherRead MoreThe Kite Runner by Khaled Hosseini1098 Words   |  5 PagesIn The Kite Runner by Khaled Hosseini, we learn a lot about Amir the main character, and Hassan his servant/brother. In the beginning Hassan and Amir’s relationship was one of brotherly love despite the fact that Hassan was a Hazara and Amir a Pashtun. Back in the 1970’s race and religion played a big part in Kabul and these two races were not suppose to have relationships unless it was owner (Pashtun) and servant (Hazara). Baba Amir’s father had an affair with Hassan’s mother, but it was kept aRead MoreThe Kite Runner By Khaled Hosseini1050 Words   |  5 Pagesâ€Å"There is a way to be good again.† (Hosseini 334). This quote given by Rahim Khan to Amir holds a great amount of force and symbolism. In theory, this quote symbolizes the beginning of Amir’s path to redemption. The eye-opening Kite Runner by K haled Hosseini tells about the struggles of Afghanistan before and during the Taliban, and one’s struggle for redemption and acceptance. With regards to the opening quote, some see Amir’s actions as selfish. However, others may believe that Amir truly changedRead MoreThe Kite Runner By Khaled Hosseini1583 Words   |  7 Pagesnovel the Kite Runner by Khaled Hosseini, Amir, the main character, shares his thoughts and actions due to his poor decisions. The problems he encountered were all because of the sin committed in his youth. His sins taunted the beginning of his life and gave him a troublesome memory full of guilt. As the novel continued, Amir attempted to disengage the memory of his sin and forget about it. Amir then faced the long bumpy road to redemption. Khaled Hosseini’s novel the Kite Runner is about sinRead MoreThe Kite Runner by Khaled Hosseini1313 Words   |  5 Pagesis not unique to just J.K. Rowling. Khaled Hosseini also incorporates life experiences into some of his novels. A prime example of this is The Kite Runner. The storyline of this novel reflects his past to create a journey of a young Afghanistan boy, whose name is Amir. This boy changes drastically throughout his lifetime from a close minded, considerably arrogant boy to an open hearted and minded man. This emotional and mental trip is partially based on Khaled Hosseini’s own life. Throughout Hosseini’sRead MoreThe Kite Runner By Khaled Hosseini1908 Words   |  8 Pages​In the novel, â€Å"The Kite Runner†, written by Khaled Hosseini, was taken place in Afghanistan during the 1970’s to the year of 2002. Many historical events happened during this time period and Hosseini portrayed it into his novel. Kabul, the capitol of Afghanistan, was a free, living area for many Afghanistan families to enjoy the life they were given. Until one day, Afghanistan was then taken over and attacked. In the novel, Amir, the protagonist, must redeem himself and the history behind his actionsRead MoreThe Kite Runner, by Khaled Hosseini871 Words   |  4 Pagesthat person is trying to fix that mistake. This also applies to the novel The Kite Runner. The story revolves around the main character Amir, and his childhood friend, Hassan. After Amir came to America with Baba, his father, he still regrets the things he had done to his childhood friend. He left Hassan getting raped by Assef in a small alley in 1975. Thereafter, Amir always feel regret and seeks for redemption. Hosseini -the author, argues that redemption can be achieved by helping others, teachRead MoreThe Kite Runner By Khaled Hosseini2522 Words   |  11 PagesIn The Kite Runner, Khaled Hosseini creates an awareness and humanization of Afghanistan as a nation and as a culture. Throug h a postcolonial perspective, the main character, Amir resembles the internal conflicts and external tribulations that a country and its citizens’ face when living in a war-torn region. Postcolonial criticism offers a unique perspective by highlighting the destructive events that lead to death and misery, rather than glorifying the exploratory nature of colonists as they

Climate Change And Carbon Reduction Environmental Sciences Essay Free Essays

string(42) " resources and generator of C emanations\." Climate alteration is arguably one of the greatest environmental challenges confronting the universe today. The addition in atmospheric nursery gases has driven a rapid rise in the planetary temperature. Emissions ensuing from human activities are well increasing the concentrations of the nursery gases, C dioxide ( CO2 ) , methane ( CH4 ) , CFCs ( CFCs ) and azotic oxide ( N2O ) and are doing nursery gas consequence. We will write a custom essay sample on Climate Change And Carbon Reduction Environmental Sciences Essay or any similar topic only for you Order Now Carbon dioxide has been responsible for over half the enhanced nursery consequence in the past and is likely to stay same in the hereafter ( Intergovernmental Panel on Climate Change 2007 ) . The Stern Review study suggests that a 25 % decrease below current degrees of emanations is required in order to stabilise planetary CO2 concentrations at degrees that will non hold really inauspicious impacts. And what we besides find out from the Stern Review is that the costs of non moving on clime alteration are greater than the costs of moving ( Stern Review 2006 ) . It has been recognised that developed states are chiefly responsible for the current high degrees of atmospheric GHG emanations ; the Kyoto Protocol places a heavier load on developed states and sets adhering emanation decrease marks of up to an norm of five per cent emanations reductionA compared to 1990 degrees over the five-year period 2008 to 2012. In Doha, Qatar, on 8 December 2012, the Doha Amendment to the Kyoto Protocol was adopted. This launched a 2nd committedness period, get downing on 1 January 2013 until 2020 ( United Nations Framework Convention on Climate Change 2013 ) . So, the motive for this research comes from the widely-accepted demand to greatly cut down the C dioxide ( CO2 ) and other nursery gases ( GHG ) emanations in order to extenuate anthropogenetic clime alteration. The societal, environmental and economic costs associated with C emanations could be immense and world can confront inauspicious effects. Therefore, the demand to cut down CO2 emanations has be en recognised as a cardinal portion of the on-going attempts to battle clime alteration. 1.2. Carbon decrease in the United Kingdom: National context The UK histories for less than 1.5 % of planetary nursery gas emanations ; the authorities has a clear national involvement in guaranting that the universe tackles climate alteration together as it is a planetary job and it requires a planetary solution. ( HM Government 2011 ) . The UK authorities has had a turning committedness to sustainable development over the last 15 old ages, foremost establishing a scheme for sustainable development in 1994. Its current scheme, â€Å" Procuring the FutureaˆY was launched in 2005 and focused on four cardinal countries: ingestion and production, natural resource protection, sustainable communities and clime alteration ( Her Majesty ‘s Stationery Office 2005 ) . The current alliance authorities besides raises a motto of the ‘greenest authorities of all time ‘ , although it has non been followed through unfavorable judgment, and shows its strategic committedness towards low C economic system. The planetary jussive mood of cl ime alteration has been translated into national C decrease marks. The UK authorities has strongly agreed for C decrease after its Kyoto Commitments and has developed Climate Change Act 2008 which is the universe ‘s first long-run lawfully adhering model. It aims to promote the passage to a low-carbon economic system in the UK by puting ambitious C decrease marks of at least 80 % by 2050 and at least 34 % by 2020 against a 1990 baseline ( HMSO 2008 ) . The UK is committed to play a prima function in order to procuring planetary action to cut down C emanations which is consistent with restricting planetary temperature additions to below 2A °C ( HMSO 2010 ) . The UK clime alteration act develops a new attack of pull offing clime alteration through puting institutional marks, doing schemes for accomplishing them, beef uping institutional models and regular answerability. 1.3. Carbon decrease in public sector: Higher Education context The mounting grounds of planetary clime alteration is one of the most of import issues for concerns. Carbon decrease is traveling up the corporate docket and administrations now understand the demand to manage their emanations and it must be embedded within their concern patterns ( Carbon Disclosure Project 2010 ) . The UK populace sector has long been taking the manner when it comes to cutting energy costs andA C emanations and the research has revealed that the populace sector is the most committed to carbon decrease as compared to the private and 3rd sectors ( The Carbon Trust 2012 ) . Camco ( 2011 ) found that the entire nursery gas emanations emitted by public sector organic structures from the usage of electricity and fossil fuels in 2009/10 including for administrative concern conveyance are estimated to be 16.7-23.5 Million tCO2. Against this background, proactive actions are required by all of the populace sector administrations to cut down C and other nursery gases emanatio ns. The Higher Education ( HE ) sector, due to the nature of its operational activities, preponderantly and straight emits C and to a much lesser extent other nursery gas emanations, frequently indirectly, such as methane ( CH4 ) ( Higher Education Funding Council for England 2010 ) . The Higher Education ( HE ) sector has a important societal and economic impact and is non exempt from disputing C decrease marks, in fact, it is argued, should be showing leading in the field. A research was carried out by Camco ( 2011 ) and was presented to the Department of Energy and Climate Change ( DECC ) , which suggests that the most cost effectual chances to accomplish the C decrease marks exist within the Further and Higher Education sectors. In 1990, sum HE sector C emanations were 2.445 million metric tons of C dioxide ( MtCO2 ) and in 2006 they were 3.288 MtCO2, a rise of 34 % ( HEFCE 2009 ) . The HE sector is being encouraged to take in C decrease as it is a important subscriber of C emanations in the public sector but besides because of the privileged place universities occupy in being Centres of research excellence and in cultivating ‘thought leaders ‘ for the hereafter ( HEFCE 2009 ) . HE is a turning consumer of energy and resources and generator of C emanations. You read "Climate Change And Carbon Reduction Environmental Sciences Essay" in category "Essay examples" In 2008-09 the UK Higher and Further Education sector administrations consumed 7.7 TWh of energy ( all fuels ) bring forthing emanations of 2.6 million metric tons of C dioxide equivalent ( Hopkinson and James 2011 ) . So, there is a demand to understand that how Higher Education Institutions ( HEIs ) can strategically cut down their increa sing C emanations through an integrated and comprehensive attack. In National Carbon Strategy, HEFCE encourages higher instruction establishments to follow similar marks ( HEFCE, 2010a ) . Carbon decrease mark and scheme for higher instruction in England has besides been formulated in order to supply guideline for HE establishments to put their ain marks inline with the UK marks and so develop action programs through C direction programs. The lone marks do non run into consequences ; they need to be supported with the schemes. Within the following 10 old ages the higher instruction sector in this state will be recognised as a major subscriber to society ‘s attempts to accomplish sustainability through the accomplishments and cognition that its alumnuss learn and set into pattern, its research and exchange of cognition through concern, community and public policy battle, and through its ain schemes and operations ( HEFCE ) . Capital support for higher instruction establishments in England is linked to carbon decrease from 2011 which makes high er instruction ‘s senior direction concern about their energy ingestion and C emanations. 1.4. Research purpose and aims: There is an ongoing demand to analyze and measure the procedure of C direction in the higher instruction sector and to suggest a clear route map for a strategic attack to better C direction. It is surprising that empirical research analyzing the strategic attack and committedness to carbon direction within the higher instruction establishments is comparatively thin ( Chapter 2: Literature Review ) . A research inquiry was formulated that â€Å" How higher instruction sector establishments can strategically pull off their C emanations from all of their organizational activities? † 1.4.1. Purpose: The purpose of this research is to develop a strategic C direction model for cut downing higher instruction sector establishments ‘ C emanations in the context of the broader public sector. 1.4.2. Specific aims: To consistently reexamine and measure the literature, paperss, schemes and C direction programs of the Higher Education ( HE ) sector establishments. To analyze the current province and effectivity of C direction within the higher instruction sector establishments. To place the drivers and barriers for C direction within the higher instruction sector establishments. To place and understand the characteristics and procedures for implementing effectual C direction schemes ; peculiar attending will be paid to the function of procurance and other range 3 emanations. To develop, suggest and formalize a Strategic Carbon Management ( SCM ) model for cut downing overall C emanations for the higher instruction every bit good as the broader public sector administrations. 1.5. Novel part to the cognition: The PhD research will bring forth a coherent set of findings on a strategic attack to carbon direction and will hold the undermentioned original parts to the bing cognition. Contribution in the bing theoretical cognition of strategic C direction. Substantial/practical part for a strategic attack to carbon direction in the higher instruction sector every bit good as the wider populace sector. Strategic Carbon Management ( SCM ) model will be proposed for bettering HE C direction and implanting C direction in corporate scheme. It will research how range 3 emanations, peculiarly procurance can be incorporated into universities ‘ C direction procedure. Novel methodological part with qualitative and quantitative informations integrating. 1.6. Thesis construction: The thesis will hold nine chapters and the staying chapters are outlined below: Chapter 2: Literature reappraisal This chapter will present the theoretical background for the research through the reappraisal of bing literature around assorted facets of C direction. Chapter 3: Research Methodology This chapter will detail the overall design of the research and sketching the chosen research methodological analysis in order to run into research purpose and aims. Chapter 4: Systematic analysis of secondary informations This chapter will run into the first aim by consistently analyzing the secondary informations. It will chiefly dwell of universities ‘ C direction programs and schemes, other strategic paperss and relevant policies. Chapter 5: Policy context, drivers and barriers to carbon direction This chapter will turn to C direction drivers and barriers with for higher instruction establishments. It will besides turn to policies sing C decrease in general and higher instruction in peculiar. Chapter 6: Preliminary research findings This chapter will analyze and bring forth first stage preliminary research findings based on the explorative interviews carried out with higher instruction sector directors in order to inform more structured attack in the 2nd stage of the research. Chapter 7: Survey Questionnaire This chapter will supply public sector analysis based on the questionnaire study consequences. It will analyze the current province and effectivity of C direction within the higher instruction sector establishments, besides comparison between different sector organic structures in C direction leading. Chapter 8: De Montfort University Case Study This chapter will supply descriptive instance survey of De Montfort University to happen out what is presently go oning in relation to strategic C direction. It will assist in placing and understanding assorted characteristics and procedures for implementing effectual C direction in a university. It will besides research the function of procurance and other range 3 emanations in C direction. Chapter 9: Discussion The treatment chapter will take the research findings from in-depth DMU survey and see in the context of wider higher instruction every bit good as the broader public sector administrations. It will integrate the development and proof of strategic C direction model for pull offing C emanations. Chapter 10: Decisions This chapter will summarize of the cardinal research findings and the original part to knowledge originating from this research, followed by way to future work. How to cite Climate Change And Carbon Reduction Environmental Sciences Essay, Essay examples

Principles of implementing duty of care in health free essay sample

Principles of implementing duty of care in health, social care or childrens and young peoples setting. As a support worker I have a duty of care to ensure all our young people are safe. To encourage them to be healthy and achieve as much as possible. Also to make a positive contribution. My duty of care is also to keep all young peoples information confidental. It is my duty of care to do what is necessary to safeguard and promote the welfare of our young people. It is essential I promote good health and take the correct procedures when a young person is ill. Their behaviours must be managed effectively and appropriately to their individual needs. A potential problem could be not receiving the support I require to maintain my duty of care. We will write a custom essay sample on Principles of implementing duty of care in health or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It is essential that all of the staff team are delivering a consistent high standard duty of care. If this is not the case then young persons development could easily be affected. Another issues that may arise could be the sharing of a young persons information. As we must keep all informatio confidental, sometimes you could have a dilemma on your hands. It is important that the young peoples safety is balance with opportunties for the children and young people. This to let them have the freedom to explore and take risks for themselves. A home that is appropriately safe and secure should have opportunties inside and outside the house for the young people, this will encourage them to have a varity of options to choose. I can get addition support and advice for an issues from my registered home manager or the senior that may be on call. There is also contact details for social services and health services should it be necessary to seek their advice. If I were to receive a complaint I would follow the companies complaints procedure. If it was within my authority to deal with the complaint, I would do what was necessary to resolve the complaint. If I was unable to resolve the complaint the young person would have the opportunity to fill in a complaint for, which is located in a community area of the home. They can fill this in, with help from staff if necessary and address it to the home manager. The main points that should be use in respondin g to a complaint is to show the young person that you are listening and assure them you understand if possible. To come across very calm and reassure them to aviod escalation. Try your best to resolve the problem there and then. The first step of making a complaint I would report the problem to a senior or home manager if avaliable. If I were not happy with the outcome I have a right to take the complaint further to the locality manager. If I were still not happy, the regional director is avaliable too. If the problem required me getting a representative from the union involved, this could be avaliable to me. Raising little concerns in my supervisions is an option.